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Privacy Policy

At WestCoast Beach Store, we take the protection for your Personal Information (such as name; address; phone number; e-mail address; credit card number; gender; language preference; and merchandise category preferences) very seriously.

We collect Personal Information that you provide to us voluntarily and process it for the following purposes ("Purposes"):

  • To complete transactions with you and manage your membership of our customer loyalty scheme where applicable;

  • to direct market to you, with your implied or express consent;

  • to understand and analyze our sales, and your needs and preferences;

  • to develop, enhance, market and provide products and services to meet your needs;

  • to enable you to participate in promotions and contests;

  • to enable you to participate in customer research or focus groups;

  • to process exchanges or product returns;

  • to improve our online shop; and,

  • to respond to requests or complaints.

We use Secure Sockets Layer (SSL) technology to protect your credit card information online.

Subject to your consent (express or implied) we may communicate with you through a variety of channels, including through our stores, our customer loyalty schemes, and through the internet, and through a variety of means such as post, email, phone, fax, or text message, subject to your preference. You may unsubscribe at any time by writing to us in the manner explained in our communications or by contacting us as set out in section at the bottom of this page.

At WestCoast Beach Store, we recognize that the protection of your Personal Information is a very important principle in building trust and maintaining a good relationship with you. In this Privacy Policy the first person ("we", "our", "us", "ours") denotes WestCoast Beach Store responsible for the collection of the Personal Information and bound by this Privacy Policy. The second person ("you", "your", "yours") denotes you as the customer, or generally the individual providing Personal Information or any other information, being the subject matter of this Privacy Policy. This Privacy Policy details our commitments and your rights regarding the Processing of your Personal Information in line with applicable legislation.

Where we collect information through our website, as is the case with many other web sites, we automatically collect certain non-personal information regarding web site use that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the web site, the internet address of the website from which you linked directly to our web site, the operating system you are using, the sections of the website you visit, the website pages read and images viewed, and the content you download from our website.


We may use non-personal information to compile tracking information reports regarding site user demographics, site traffic patterns, and site purchases. None of the tracking information in the reports can or will be connected to the identities or other Personal Information of individual users.


In this way, your visit to our website will be logged; however, you will remain anonymous to us unless you specifically choose to share information with us. We use this information about the way in which our customers use our website to better understand which features are most popular and best meet the needs of our visitors.

Cookies - Beacons

Our website makes use of cookies as well as web beacons.


Cookies are small text files generated when you visit our website or use our online services that reside on your computer and can uniquely identify your browser. We use three types of Cookies: (a) a Session Cookie is used whilst you are viewing the web site and expire after you leave the web site. (b) a Registration Cookie is a small file that is generated when you register (log on) onto the web site and remains on the computer you registered from and is used to recognize you when you register (log on) again to the web site using the same computer. We use cookies on our web site to allow you to set your individual preferences and to help us provide a better user experience. (c) Third-party cookies of suppliers who set their own cookies on our website with our permission to enhance customer experience and functionality and to deliver the services that they are providing. For more information about this type of cookie and the possibilities to opt-out, refer to their individual privacy policies here.

  • Cookies also help us to study traffic patterns on our website, store user preferences and track user trends on our website, so that we can understand which parts of our website are popular and make browsing an even more rewarding experience for our users. We may also use cookies when you register on-line for services or information.

  • You may choose to decline cookies if your browser permits, but doing so may affect your use of our website and your ability to access certain features of the site or to engage in transactions.

  • Tracking tags/Beacons: Each web page in our website contains tracking pixels that allow us to follow your progress through the various pages within the website. This information is then aggregated (de-personalized) before being analyzed.

We will never knowingly collect or solicit Personal Information from individuals under the age of sixteen (16) without first obtaining verifiable parental consent. If you are under the age of 16 you should not provide information to us. If we become aware that a person under 16 has provided Personal Information to us without verifiable parental consent (as may be the case where the information is provided via one of our web sites), we will remove such Personal Information from our files.

Contacting Us


If there are any questions or concerns regarding this Privacy Policy or the data collection practices outlined herein, please contact us as follows:

By Email:

By Mail:
77 Main Street West

Grand Bend, On

N0M 1T0 - Canada

You are reminded not to send via unencrypted means (such as email) sensitive information such as passwords, credit card information etc.

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